Stream Energy is a national energy provider offering electricity rates and plans in Texas.
While they don’t have the cheapest rates, their prices are affordable when compared to other fixed-rate plans with fairly straightforward prices.
While they were a multi-level marketing company, they’re now owned and operated by NRG. That means they have the backing of one of the biggest names in Texas electricity.
We don’t currently showcase Stream’s plans, but you can compare electricity rates to other top providers to see which one is right for you.
Compare Stream to Top Electric Companies
8 Gexa Energy Vetted Guaranteed Plans
| Plan Name | Plan Length | Rate |
|---|---|---|
| Gexa Eco Saver Plus 12 Plan | 12 Months | 10.5 ¢/kWh |
| Gexa Eco Saver Plus 24 Plan | 24 Months | 10.5 ¢/kWh |
| Gexa Energy Saver 24 | 24 Months | 16.4 ¢/kWh |
| Gexa Saver Freedom 36 | 36 Months | 17.9 ¢/kWh |
| Gexa Eco Saver Lite 12 | 12 Months | 19.5 ¢/kWh |
| Gexa Eco Saver Advantage 12 | 12 Months | 19.7 ¢/kWh |
| Gexa Eco Saver Premier 12 | 12 Months | 20.6 ¢/kWh |
| Gexa Eco Saver Premier 24 | 24 Months | 20.6 ¢/kWh |
- *Rates as of 11/19/2024 at 12:37 AM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
8 4Change Energy Plans & Rates
| Plan Name | Plan Length | Rate |
|---|---|---|
| 4Change - Maxx Saver Select 12 | 12 Months | 10.5 ¢/kWh |
| 4Change - Maxx Saver Select 24 | 24 Months | 10.5 ¢/kWh |
| 4Change - Charitable Saver 12 | 12 Months | 13.7 ¢/kWh |
| 4Change - One Rate 12 | 12 Months | 15.7 ¢/kWh |
| 4Change - One Rate 24 | 24 Months | 15.9 ¢/kWh |
| 4Change - Cash Money 12 | 12 Months | 16.1 ¢/kWh |
| 4Change - Power Maxx Saver 12 | 12 Months | 18.3 ¢/kWh |
| 4Change - Power Maxx Saver 24 | 24 Months | 18.3 ¢/kWh |
- *Rates as of 11/19/2024 at 12:37 AM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
8 Frontier Energy Plans & Rates
| Plan Name | Plan Length | Rate |
|---|---|---|
| Frontier - Frontier Saver Plus 12 Plan | 12 Months | 10.5 ¢/kWh |
| Frontier - Frontier Saver Plus 24 Plan | 24 Months | 10.5 ¢/kWh |
| Frontier - Frontier Budget Saver 12 | 12 Months | 14 ¢/kWh |
| Frontier - Frontier Budget Saver 24 | 24 Months | 14.2 ¢/kWh |
| Frontier - Frontier 36 | 36 Months | 15.7 ¢/kWh |
| Frontier - Frontier Saver Value 12 | 12 Months | 19.5 ¢/kWh |
| Frontier - Frontier Saver Premier 12 | 12 Months | 20.6 ¢/kWh |
| Frontier - Frontier Saver Premier 24 | 24 Months | 20.6 ¢/kWh |
- *Rates as of 11/19/2024 at 12:37 AM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
0 Reliant Energy Trusted Plans & Rates
| Plan Name | Plan Length | Rate |
|---|
- *Rates as of 11/19/2024 at 12:37 AM. Based on 1000 kWh. Enter your zip code above for rates in your area.
Stream Energy Electricity Plans
Stream Energy’s Texas plans include a number of one-year and multi-year fixed-rate terms, as well as variable-rate plans that can change monthly.
While they don’t have the best rates, their straightforward prices don’t include gimmicks that cause billing surprises. They’re one of the more stable light companies in Texas.
Popular Stream Energy plans include:
- Simple & Secure plans
- Conserve & Save plans
- Secure Choice plans
- Green & Clean plans
All of these plans have fixed, affordable rates. That said, to get their best rates, you’ll have to enroll in a longer-term contract. Their terms typically range from 12 to 36 months.
Other key features of these plans include:
- Fixed rates
- Transmission & Distribution Utility (TDU) fees
- Early Termination Fees (ETFs)
They also offer a month-to-month, variable rate plan, called their Flex Choice Intro. We don’t often recommend these plans because their prices vary based on demand, which can result in shocking bill surprises later on.
While they don’t have the cheapest rates, we can help you cut your energy usage, potentially lowering your energy bill and helping you save money.
If you’re looking for free electricity usage plans or energy plans with no deposit and no credit check, Stream doesn’t typically offer these types of plans.
That said, their sister company, Reliant Energy offers “free” energy plans and occasionally has no-deposit lights.
Call Reliant at 866-735-1218 for more information.
Green Energy
Stream offers 100% green energy through their Stream Green program.
It includes any electricity plan that is sourced from renewable energy. The Green Certification of a plan is a confirmation that the company purchased Renewable Energy Credits (RECs).
That means that clean energy was added to the Texas electric grid on behalf of customers who purchased their “eco+” add-on or enrolled in a green energy plan.
Reviews & Ratings
You’ll find Stream Energy customer insights on Yelp and its Complaints Board.
Stream Energy has fair ratings, with a 4.3 out of 5 in their HEC score, a Home Energy Club rating we assess for all energy suppliers.
Customer ratings
Stream Energy has fair to good rating scores. They even got a score of over 4.5 in one of the five categories.
Customer reviews
Read more reviews on our Stream Energy reviews page.
To learn more, compare these reviews to those of other top energy providers on our electric company reviews page.
About Stream Energy
Owned by NRG, Stream Energy is a Texas electric company servicing more than 700,000 residential customer equivalents. They offer fixed-rate and variable-rate energy, as well as clean energy plans.
Since their founding in 2005, they have expanded their services, adding commercial energy, natural gas services, and wireless and home services.
They provide energy services in Georgia, Pennsylvania, Maryland, New Jersey, New York, Washington D.C., Illinois, Delaware, Texas, and Ohio.
The company has grown through a combination of multi-level marketing (MLM) and traditional marketing.
Business Information
Their headquarters are located at:
2745 Dallas Pkwy Suite 200, Plano, TX 75093
You can reach their corporate headquarters at 888-685-7693.
Starting Energy Service
Signing up for service with Stream Energy takes about 10 minutes online or over the phone.
Depending on your credit score or payment history, electricity companies in Texas may require a deposit for regular, non-prepaid energy plans .
Stream Energy Login and Customer Service
You can use the Stream Connect App or call a customer care agent at the phone number below.
Customer Support: 888-685-7693
- Monday – Friday from 7 am – 10 pm CT
- Saturday – Sunday from 8 am – 5 pm CT
Go to the Stream customer login page to access your account.
Bill Pay
Stream Energy offers convenient bill pay options.
- Pay online using the customer bill pay page
- Pay over the phone by calling 888-685-7693
- Pay via app using the Stream Energy app
- Pay by mail, sending payments to P.O. Box 650261 Dallas, TX 75265-0261
- Pay in-person at CheckFreePay, Barri Financial Group, or Fidelity Express locations
Here’s a pro tip: when paying by mail, send your payment at least three business days before the due date on your bill to avoid a late fee .
Switching, Moving, Cancellation Fees
If you’re moving, canceling plans, or switching companies, finding the best energy supplier with the cheapest rates can be challenging. That’s why we made our Savvy Shopper’s Guide.
But first, be sure to read any plan’s EFL.
Using the EFL
The Electricity Fact Label (EFL) is a Texas-mandated document that provides an apples-to-apples comparison of plans and rates. It also provides rates across set usage levels, 500, 1,000, and 2,000 kWh.
By getting an accurate comparison of electric plans and their associated rates, you can make sure the plan you’re considering is right for your home’s usage.
It’s also a good idea to get your exact historic usage using Smart Meter Texas.
To learn more, check out our Smart Meter guide.
Transferring your electricity service
It’s easy to transfer your service with Stream Energy to your new address in Texas. Just call the provider and provide them with your new address and the date of your move.
Be sure to notify them at least 30 days ahead of your move to make sure you don’t experience any lapse in service.
How do I cancel Stream Energy?
You can easily cancel your Stream plan by calling 888-685-7693 or by contacting them online.
If you cancel your contract before its end date, you may owe a cancellation fee, or Early Termination Fee (ETF).
Note that Stream often has higher ETFs, ranging from as low as $150 to as high as $395, depending on the length of your contract. Check the EFL to find your plan’s exact cancellation fee .
Report a Power Outage
Experiencing a power outage? Be sure to report it directly to the Transmission and Distribution Utilities (TDU) in your area.
As a Retail Energy Provider, Stream doesn’t correct outages or maintain lines. Learn more about the difference between REPs and TDUs.
To report a power outage, contact your local TDU at the following numbers:
- Oncor: 888-313-4747
- AEP: 866-223-8508
- Centerpoint Energy: 800-332-7143
- Texas New Mexico Power (TNMP): 888-866-7456
- Sharyland Utilities (now Oncor): 888-313-4747
For more tips, check out our guide for what to do in a power outage.
Deregulated Cities | ||
|---|---|---|
Houston | Dallas | Fort Worth |
Katy | Laredo | Waco |
Midland | Corpus Christi | Frisco |
McAllen | Galveston | Irving |
See all deregulated cities in Texas.
Top Zip Codes Serviced
Stream Energy Frequently Asked Questions
Is Stream Energy a good company?
Stream Energy is a good and reputable company, but they don’t have the cheapest rates in Texas.
That said, their rates are relatively affordable, and their plans have simple pricing structures, which can help reduce the odds of a shocking bill surprise.
Historically, they had a fairly negative reputation, but since their purchase by NRG, they appear to be turning things around. They now have more than 1,000 verified customer reviews with a solid 4-star rating.
Depending on your energy budget and your energy usage, they may be a good company for you.
Who bought Stream Energy?
In 2019, Stream Energy was bought by NRG Energy, one of the most well-established electricity suppliers out there.
NRG also owns other major Texas electric companies, including Reliant Energy, Cirro Energy, Green Mountain Energy, Discount Power and XOOM Energy.
Does Stream Energy require a deposit?
Yes, Stream typically requires a deposit for folks who don’t meet their credit requirements.
Their deposit is refundable after 6 months of on-time bill payments. While the supplier doesn’t offer no-deposit electricity plans with no credit check, they do offer deposit waivers for eligible customers.
Where is Stream Energy available?
Although they’re headquartered in Dallas, TX, they offer energy services throughout the Lone Star State, and in several other states, including New York, Illinois, Ohio, Pennsylvania, and more.
They even offer home electricity services to customers in Washington, D.C.
