Constellation Energy is a major electric company offering affordable fixed rates for residential and business energy.
A Fortune 200 company, Constellation provides service to more than 16 million homes and businesses. Find objective information on Constellation electricity plans below, and use our guides to help you choose the best electric plan.
Compare rates from Constellation on their website with special discounted electricity rates from top electric companies in Texas below.
Compare Constellation to Top Electric Companies
8 Gexa Energy Vetted Guaranteed Plans
| Plan Name | Plan Length | Rate |
|---|---|---|
| Gexa Eco Saver Plus 12 Plan | 12 Months | 10.5 ¢/kWh |
| Gexa Eco Saver Plus 24 Plan | 24 Months | 10.5 ¢/kWh |
| Gexa Energy Saver 24 | 24 Months | 16.4 ¢/kWh |
| Gexa Saver Freedom 36 | 36 Months | 17.9 ¢/kWh |
| Gexa Eco Saver Lite 12 | 12 Months | 19.5 ¢/kWh |
| Gexa Eco Saver Advantage 12 | 12 Months | 19.7 ¢/kWh |
| Gexa Eco Saver Premier 12 | 12 Months | 20.6 ¢/kWh |
| Gexa Eco Saver Premier 24 | 24 Months | 20.6 ¢/kWh |
- *Rates as of 11/19/2024 at 12:07 AM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
8 4Change Plans & Rates
| Plan Name | Plan Length | Rate |
|---|---|---|
| 4Change - Maxx Saver Select 12 | 12 Months | 10.5 ¢/kWh |
| 4Change - Maxx Saver Select 24 | 24 Months | 10.5 ¢/kWh |
| 4Change - Charitable Saver 12 | 12 Months | 13.7 ¢/kWh |
| 4Change - One Rate 12 | 12 Months | 15.7 ¢/kWh |
| 4Change - One Rate 24 | 24 Months | 15.9 ¢/kWh |
| 4Change - Cash Money 12 | 12 Months | 16.1 ¢/kWh |
| 4Change - Power Maxx Saver 12 | 12 Months | 18.3 ¢/kWh |
| 4Change - Power Maxx Saver 24 | 24 Months | 18.3 ¢/kWh |
- *Rates as of 11/19/2024 at 12:07 AM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
8 Frontier Plans & Rates
| Plan Name | Plan Length | Rate |
|---|---|---|
| Frontier - Frontier Saver Plus 12 Plan | 12 Months | 10.5 ¢/kWh |
| Frontier - Frontier Saver Plus 24 Plan | 24 Months | 10.5 ¢/kWh |
| Frontier - Frontier Budget Saver 12 | 12 Months | 14 ¢/kWh |
| Frontier - Frontier Budget Saver 24 | 24 Months | 14.2 ¢/kWh |
| Frontier - Frontier 36 | 36 Months | 15.7 ¢/kWh |
| Frontier - Frontier Saver Value 12 | 12 Months | 19.5 ¢/kWh |
| Frontier - Frontier Saver Premier 12 | 12 Months | 20.6 ¢/kWh |
| Frontier - Frontier Saver Premier 24 | 24 Months | 20.6 ¢/kWh |
- *Rates as of 11/19/2024 at 12:07 AM. Based on 1000 kWh in Oncor zone. Enter your zip code above for rates in your area.
0 Reliant Energy Trusted Plans & Rates
| Plan Name | Plan Length | Rate |
|---|
- *Rates as of 11/19/2024 at 12:07 AM. Based on 1000 kWh. Enter your zip code above for rates in your area.
Reviews & Ratings
We recommend checking out Constellation reviews from Texans before enrolling in one of their plans. Consider reviews on their pages at Consumer Affairs, Google, and Yelp. While their reviews on Consumer Affairs and Yelp are fairly poor, they’ve improved quite a bit on Google, with a 4-star-plus rating.
At Home Energy Club we gather customer opinions and reviews from independent review sites, the State of Texas Public Utility Commission Complaints Statistics, and other review sources.
We use this information combined with our staff’s expert options to determine a rating score for each company.
HEC Constellation Energy Rating Score: 4.2/5
Customer Ratings
Constellation shows fair scores for most of the reviewed categories, with a 4 or more in four out of five categories.
Customer Reviews
On independent review sites, always scroll past the initial reviews to gain a more unvarnished view of consumer input. Also, note that consumers who post reviews about electric companies tend to have had negative experiences.
Visit our electric company reviews pages to compare reviews side by side.
Constellation Rates & Plans
Constellation Energy offers Texas electricity with a range of energy rates and contract lengths. Their prices aren’t the cheapest when compared to other fixed-rate plans with bill credits, but they’re affordable.
Popular plans include Green Fixed Rate + Bill Credit, Fixed Rate + Bill Credit + A/C Protect Plus, and Fixed Rate + Bill Credit.
Their Green Fixed Rate plan includes 100% green energy with locked in rates for 12 months.
Their A/C Protect plan includes coverage for A/C and HVAC systems, while the A/C Protect Premier plans also include an annual HVAC tune-up.
Key features all of these plans include:
- Fair rates per kWh
- Monthly bill credits
- Early Termination Fees (ETFs)
- Base monthly charges
- Transmission & Distribution (TDU) fees
Note that these plans all feature monthly bill credits. That means they advertise a low rate, but those rates will only apply if your home falls with very set kWh usage ranges. If you fall below or extend above a set range, you may end up paying a much higher rate than advertised.
Be certain to carefully read the Electricity Fact Label (EFL) for such plans.
Tiered Rate Plans
The company also provides tiered rate plans, which means the rate per kWH varies based on the amount of kWhs your home uses. Please note that while this plan type advertises a very low rate, you may end up with a shocking electric bill surprise if you stray outside of your tier’s usage level.
Renewable Energy
As a part of their efforts to decarbonize the energy market and meet sustainability goals, Constellation Energy offers 100% carbon-free energy, using clean energy sources like solar, wind, and hydro.
If you’re looking for affordable renewable energy to reduce your home’s carbon footprint, their Green Fixed Rate plan may be a good fit for you.
If you want the best rates on clean energy, you might consider Gexa. They often have the best rates on green energy, if your home’s usage falls within set levels, found in their Electricity Facts Label (EFL).
Commercial Energy
Constellation also offers commercial energy for businesses. They have robust experience providing affordable business rates, as well as public sector expertise. Many major businesses, including Fortune 100 companies, rely on Constellation for their commercial energy needs.
Constellation Promo Code
Check our list of energy promo codes to see if Constellation has an exclusive energy code this month. You can also browse a range of exclusive promo codes from other top Texas electric companies.
Customer Service
You can easily reach Constellation’s customer service via telephone by calling 888-900-7052. Their hours are 7 am – 8 pm CT Monday – Friday, and 8 am – 5 pm CT Saturdays.
Starting Your Electricity Service
To start your energy service with Constellation, you can enroll online or by calling their customer service operators.
They may require a deposit depending on your credit score, and be sure to have your identification information handy.
You may qualify for a deposit waiver, if you meet any of the following criteria:
- You’re medically indigent
- You’re a victim of domestic violence
- You’re aged 65 or older
- You have a letter of credit from another energy retailer
Paying Your Bill
If you wish, you can pay your bill online or over the phone. Simply visit their Bill Pay page or give them a ring. They also offer a range of other payment methods, including one-time payments, and paying via mail.
Switching, Moving and Constellation Cancellation Fees
Considering switching plans, moving to a new location or canceling your current Constellation plan? Browse our Savvy Shopper’s Texas electricity guide for quick tips on finding the best plan for your needs. And don’t forget about your EFL.
The EFL is Your Energy North Star
Using your Texas Electricity Facts Label (EFL), you can navigate your way to an apples-to-apples comparison of plan’s rates based on set kWh usage levels.
To get your home’s exact historic kWh usage, use Smart Meter Texas. And if you need some easy tips for getting the most out of your smart meter, browse our Smart Meter Guide.
Transferring Your Electricity Plan
You can conveniently transfer your energy plan when you move to a different address in Texas that benefits from deregulation. Give them a call to discuss your change of address at least a month in advance of your move.
Does Constellation have a cancellation fee?
Yes, Constellation often charges an Early Termination Fee (ETF), typically $150. To cancel your plan, simply call a Constellation operator or cancel via your online account. Be sure to check your plan’s Electricity Facts Label to determine the ETF before canceling your contract.
You can often avoid an ETF when moving outside of Constellation’s service area or if you wait to cancel until the final 14 days of your term.
Reporting a Constellation Power Outage
If you experience a Constellation power outage, you’ll receive faster service by contacting the Transmission and Delivery Utility (TDU or TDSP) in your area.
Below is the contact details for current Texas TDUs:
- Oncor: 888-313-4747
- AEP: 866-223-8508
- Centerpoint Energy: 800-332-7143
- Texas New Mexico Power (TNMP): 888-866-7456
- Sharyland Utilities: 800-545-4513
Also find electricity information for Texas cities, including electric companies, TDUs, EV charging stations and more.
About Constellation Energy
Formerly StarTex Power, Constellation Energy Corporation is one of the largest electric companies in North America. The energy provider offers both business energy and residential electricity.
While they faced rough headwinds upon moving to the Texas marketplace, they’ve won many Texans over with quality customer service and fair prices. In addition to providing retail electricity, they’re also a natural gas supplier.
They offer an assortment of fixed-rate energy plans for various term lengths, as well as renewable electricity plans, and competitive prices.
Business Information
Their headquarters in Texas are located at:
1001 Louisiana St Suite 2300, Houston, TX 77002, United States
You can reach their corporate headquarters at 888-900-7052.
Deregulated Cities | ||
|---|---|---|
Houston | Dallas | Fort Worth |
Katy | Laredo | Waco |
Midland | Corpus Christi | Frisco |
McAllen | Galveston | Irving |
See all deregulated cities in Texas.
Top Texas Zip Codes Serviced
Constellation Energy Frequently Asked Questions
Is Constellation a good energy company?
Constellation is a very large electricity supplier in Texas, with a solid reputation for providing quality service to residential and business customers.
While they used to have fairly negative reviews in Texas, the company has improved their reputation by providing competitive prices and quality customer service.
You can see this in their improved Google review scores. While they used to have only a 2-star rating, they now have a very respectable high 4-star rating from nearly 2,000 verified customer reviews. They may be a good choice for your energy needs.
To determine if they’re right for you, we suggest reading verified Constellation reviews and comparing them to top Texas energy suppliers.
Does Constellation Energy have an app?
Yes, Constellation has an app for both iOS and Android devices. Using their app, you can manage your account, including viewing and paying bills, and controlling your Constellation Connect system. You can also use a separate Constellation Connect app.
Who bought Constellation Energy?
While Exelon Corp., a Fortune 100 energy company, bought Constellation in 2012, it has since sold Constellation in 2022. Constellation now operates under the name Constellation Energy Group.
